Key Benefits & Features
How it works
An end to end solution in five simple steps
Create AccountContact our support to get setup with a lead account for your organisation
Create TagsHead over to the 'My Tags' section and select 'New Tag' . From there you can create a customised tag or use one of the provided templates.
Embed TagsCopy the emojis, QR code or text link for your tag and paste it wherever you think customers are most likely to use it, we recommend your email signature as a good starting point. QR codes can be used to link the physical world and the digital world allowing customers to give feedback on a wide variety of goods and services.
Receive Customer FeedbackStart receiving customer feedback immediately! We recommend waiting for at least 24 hours in order to gather enough data for the analytics to be fruitful, but feel free to monitor the real-time updates in the meantime.
View Insights & Take ActionOnce you have data, use the insights dashboard to understand your customers and teams. The metrics we use will help you to isolate problem areas and grow successful aspects of your organisation
Transform Your Services
With Customer Pulse
Try it out now!
Customer Pulse Solutions is an App that has a number of customers now using it. It is clear that in today’s highly competitive market, great customer service is a competitor advantage . Our vision is to enable organisations to transform their customer service by empowering their people with customer insight. Our product is a Cloud based solution with simplicity for customers to provide feedback on an email, embed it into your CRM solution, print off a QR Code to attach to a product, or event enabling rich data insights back to the organisation and its people and through that transform their customer experience.